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* Please note: You can send a complaint for customer service by fax: 03-6933466

Please note that you can send requests of any kind through mobile phones, PC or laptop.

It is recommended to check the FAQs first.

Use this form to ask questions and make suggestions, report positive or negative cases you encountered and which are important for us to know about.

Our forms handle applictions as "Thankyou", "Request", "Advice" or "Complaint"
(In the case of a complaint all of the sender details are required)
Applications related to the question / Information

* To get an answer, you MUST fill in every field marked with a star.

Details of the sender:

First name

Last name

Email address

Address

City / location

Phone

Rav kav details

ID number

Ravkav number

Contact information:

For your information: a reference type is determined according to the categories specified in the table in order to receive the fastest and most efficient processing.

Reference Type

If your request refers to a certain event, fill in as much details as you can:

Route number

Direction

General direction

Station

Place:

(day/month/year)

Date

(hour:minutes)

Time

	Driver details
	and / or Bus serial no.

Reference description

Type the characters you see in the picture below

About us	Customer Service Request	Useful Links
Routes and tracks of routes	Frequently asked questions (FAQ)	The site regulations
Timetables	Student Ticket	Site Map
Updates & Changes	Rav-Kav card